Privacy Policy

At Zepto Lite, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including our mobile app and website.

By using Zepto Lite, you agree to the collection and use of your personal information in accordance with this policy.

Information We Collect

We collect the following types of information when you use our services:

  • Personal Information: When you register for an account, place an order, or interact with us, we may collect personal details such as your name, email address, phone number, delivery address, and payment information.
  • Order Information: We collect details of your orders, including the items you purchase, delivery preferences, and order history.
  • Usage Data: We automatically collect data about your interaction with our app and website, such as device information, IP address, browser type, and usage patterns.
  • Location Information: To ensure timely deliveries, we may collect location data when you use our app, which helps us identify your delivery address and optimize the delivery process.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders, including delivery and payment.
  • To communicate with you regarding your orders, promotions, and service updates.
  • To improve the functionality and user experience of our app and website.
  • To personalize our services and make recommendations based on your preferences and shopping history.
  • To comply with legal obligations and resolve any disputes.

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who help us deliver our services, such as payment processors and delivery partners. These service providers are obligated to protect your information and use it solely for the purpose of fulfilling their services to us.
  • Legal Compliance: We may disclose your information if required to do so by law, in response to legal requests, or to protect our rights, safety, or property.
  • Business Transfers: Your information may be transferred as part of a merger, acquisition, or sale of assets.

Data Security

We implement reasonable measures to protect your personal information from unauthorized access, use, or disclosure. While we take appropriate security precautions, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct your personal information if it is inaccurate or incomplete.
  • Deletion: You can request the deletion of your personal information, subject to certain legal restrictions.
  • Opt-Out: You can opt out of receiving promotional emails or notifications at any time by following the instructions in the communication or adjusting your preferences in the app or website settings.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with our services. These technologies help us remember your preferences, improve performance, and analyze usage patterns.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of some features on our app or website.

Children’s Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, with the updated policy date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please get in touch with us at: